We do understand your frustration.
However, we do have this information in Terms & Conditions.

UPS Next Day Air and Second Day Air orders need to be placed before 10:00 AM EST or they will go out the following business day. 

I can see this order was placed at 1 pm EST on Thursday (7/27).


Customers will receive their package on Monday for a UPS Next Day Air order that is processed before 10:00 AM on Friday.

Customers will receive their package on Tuesday for a UPS Second Day Air order that processes before 10:00 AM on Friday.
There is no Saturday/Sunday delivery.


Again, we do realize the frustration when paying for these express services, which is why we strive to be transparent in our Terms & Conditions.

Please let us know if we can further assist.